When it comes to buying or selling a property, the choice of estate agent can shape the entire experience. Most estate agents act professionally and work hard to achieve the best outcome for their clients. But not all do. Some less scrupulous agents use tactics that end up wasting your time, draining your money, and adding stress to what should be an exciting milestone in your life.
At Harrison’s Solicitors, we want you to feel empowered when you’re dealing with estate agents. Knowing what to look out for can help you avoid common traps and keep more of your hard-earned money where it belongs – in your own pocket. Let’s look at the ways dishonest practices can creep into contracts, what warning signs to watch for, and how you can safeguard your interests.
Why is reading the fine print so important?
One of the easiest ways estate agents take advantage of clients is through their contracts. Many people are so keen to get the process moving that they sign quickly without carefully checking the terms. Hidden within the small print are often clauses that shift the balance of power in the agent’s favour.
Before you sign, slow down. Read the entire document carefully. If you come across a clause you don’t understand, ask for it to be explained. If the agent avoids giving a clear answer or tries to brush off your questions, that’s a red flag. You need transparency at this stage, and any reluctance to explain could signal they’re not acting in your best interest.
What are tie-in periods and why should you be cautious?
One of the most common traps is the tie-in period. This is the minimum length of time you’re bound to work with the agent, even if you’re unhappy with the service.
Some contracts set this period at several months. Imagine you’re stuck with an agent who doesn’t market your property properly, doesn’t communicate, or doesn’t bring in viewings – yet you can’t switch because the contract ties your hands.
On top of that, many contracts include long notice periods. This means that even once your tie-in ends, you still need to give weeks of notice before you can officially leave. During this time, your property may be poorly marketed, and you’re losing momentum in a competitive housing market.
Why do agents push in-house services?
Another tactic is pushing in-house services. Some agents tell buyers they need to be “verified” by their mortgage broker or finance team. They might claim it speeds things up or ensures a smoother sale. In reality, these referrals often earn the agent extra commission.
As a seller, you need to be aware that this can limit your pool of buyers if those who prefer their own advisors feel pushed aside. As a buyer, you should remember that you have the right to choose your own mortgage broker and conveyancer. You don’t have to go with who the agent suggests.
What are sole selling rights and double commission traps?
When you agree to work with an estate agent, there are different types of agency contracts. Sole agency means you use just one agent for a set period. Multiple agency lets you use more than one at the same time, but often at a higher commission.
Some agents push for something called sole selling rights. This means that even if you find a buyer yourself – maybe a friend, neighbour, or family member – you still have to pay the agent their full commission. That can feel unfair when you did the work.
Another clause to watch for is the “ready, willing, and able” clause. It states that if the agent introduces a buyer who is able to proceed, you must pay the fee, even if the sale falls through later. This can leave you paying for a service that didn’t result in a completed sale.
How can you protect yourself?
The good news is that you can take steps to protect yourself from these tactics. Here’s what we recommend:
- Always read contracts carefully and question anything unclear.
- Be wary of long tie-in or notice periods that limit your flexibility.
- Don’t feel pressured to use an agent’s in-house mortgage broker or conveyancer.
- Avoid contracts that include sole selling rights or “ready, willing, and able” clauses.
- Seek independent legal advice before signing anything.
Why legal advice makes such a difference
Property transactions can feel daunting, especially with complicated contracts and unfamiliar jargon. That’s where we step in. At Harrison’s Solicitors, our conveyancing team is here to review contracts before you sign. We can spot hidden clauses, explain the risks clearly, and give you the confidence to move forward knowing your interests are protected.
We’re with you every step of the way, making sure your property transaction is as smooth and stress-free as possible. Whether you’re buying your first home, selling a family property, or moving into something new, our priority is protecting your money and your peace of mind.
For specialist conveyancing services you can trust
If you’re buying or selling in Reading, Caversham, Woodley or the surrounding areas, Harrison’s Solicitors is here to help. Contact us today on 0118 959 8974 or email reading@harrisonssolicitors.com to arrange a consultation with one of our experienced conveyancing solicitors.
Being informed is your best defence against unscrupulous estate agents. With the right knowledge – and the right legal support – you can avoid wasteful tactics and make sure your property transaction works in your favour.
